To start the return process for your order, please enter your email address and order number below.
How do I return?
- Enter your order number and email address in the fields above and click START.
- Follow the instructions and select the items you want to return.
- You will get a confirmation email with the return shipping instructions once the return request is approved.
What items are returnable?
You can return your items within 15 days of receipt of your shipment.
- Return items must be in their original condition.
- Clothing must be unwashed and unworn.
- Items must be in their original packaging.
Free gifts or Party Specials are not returnable!
Are there any charges for Returns and Exchanges?
- There are no charges for returns and exchanges.
- Original shipping charges are non-refundable.
- You are responsible for return shipping.
How soon will I get my Store Credit, Exchange or Refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If you are opting for an Exhange (a different size for example) your exchanged item will then be shipped out to you. PLEASE NOTE: If you purchased from a party, a Store Credit or Exchange is preferred in order to preserve your host's party credits.
- If you are opting for a Store Credit, which can be used for anything in the store, a store credit coupon will be sent via email. PLEASE NOTE: If you purchased from a party, a Store Credit or Exchange is preferred in order to preserve your host's party credits.
- If you prefer to be refunded, your refund will be processed and a credit will be applied to your original method of payment within 7 days.